Privacy Policy

Who We Are At Al Adel Metal & Welding (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. Based in Oostende, Belgium, Al Adel is a trusted provider of high-quality metalworking and welding services, including decorative ironwork, custom fabrication, and structural welding.

Our expertise covers a wide range of services:

  • Metalworking Services:
    • Decorative Iron Gates & Fences: Elegant and secure entry solutions.

    • Custom Metal Furniture: Functional and artistic metal pieces.

    • Balcony & Stair Railings: Safety and style for interiors and exteriors.

    • Garden Art & Sculptures: Artistic metalwork for outdoor spaces.

  • Welding Services:
    • TIG Welding (Argon): Precision welding for stainless steel and aluminum.

    • MIG/MAG Welding: Strong welds for structural and industrial applications.

    • Bridge & Structural Welding: Reinforced joints for infrastructure projects.

    • Emergency Welding Repairs: Fast, reliable on-site fixes for broken components.

This privacy policy explains how we collect, use, and protect your personal data when you visit our website https://aladel.be and when you request our services.

By using our website or submitting your personal data through our contact forms (email or WhatsApp), you agree to the practices outlined in this privacy policy. If you do not agree with this privacy policy, we request that you do not use our website or submit any personal information.

1. Personal Data Collect

We may collect the following types of personal data when you interact with our website:

  • Identification Data: Full name, email address, and WhatsApp phone number.

  • Technical Data: IP address, browser type, and usage data to improve the user experience and website performance.

We do not collect sensitive data, such as payment information or health-related data, through this website.

2. How Collect Personal Data

We collect personal data from you through the following methods:

  • Direct Collection: When you fill out a contact form on our website or request services. We collect your personal data, including email address and phone number (WhatsApp), based on the information you provide.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance the functionality of our website. These cookies may collect technical data, such as your IP address, device type, and browsing behavior.

3. Use of Google Web Fonts

To ensure consistent font display, we use web fonts provided by Google. When you visit our website, your browser loads the necessary fonts from Google’s servers, which may result in the transfer of your IP address to Google. For more information, see our Cookie Policy and Google’s Privacy Policy.

4. Purposes of Processing Personal Data

We process your personal data for the following purposes:

  • Providing Services: To respond to your requests, offer customer service, and assist you with the services you have requested.

  • Complying with Legal Obligations: To comply with applicable laws and regulations.

  • Communication: To communicate with you about your requests and necessary updates related to our services.

We do not use your personal data for marketing or analytics.

5. Sharing Personal Data

We do not share your personal data with third parties, including marketing agencies or service providers. Your data is used solely for the purposes outlined in this policy and will not be sold or disclosed, except when required by law.

6. Data Storage and Security
  • Data Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. If you request the deletion of your data, we will remove it within a reasonable period, subject to legal obligations.

  • Storage: Your personal data is securely stored in the database of our website.

  • Security Measures: We implement industry-standard security measures such as encryption, secure servers, and firewalls to protect your data from unauthorized access.

7. User Rights Under the GDPR

As a user of our website, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data.

  • Right to Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, contact us using the details below.

8. How to Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, contact us at:

Address: Prof. Mac Leodstraat 2, 8400 Oostende, Belgium
Email: info@aladel.be

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. All updates will be posted on this page with the effective date.

Acceptance of the Privacy Policy

By using our website or submitting your personal data, you agree to the terms of this privacy policy.